carbonite vs backblaze for mac reviews 2017

#Carbonite vs backblaze for mac reviews 2017 archive#
#Carbonite vs backblaze for mac reviews 2017 full#
#Carbonite vs backblaze for mac reviews 2017 software#
#Carbonite vs backblaze for mac reviews 2017 trial#

I began my request by explaining my situation:īut the restore is only 1.8GB, and in the zip archive most of the files are missing.

You can click on the hyperlinks in each section or see all the support tickets on my other post. To be concise, the below does not include all the text of my support request. You will hear more about “self-healing” in a moment.

#Carbonite vs backblaze for mac reviews 2017 software#

Backblaze’s response was that this behavior was due to a “self-healing” process and after uploading pre-existing files for about a day, the software seemed to be back on track. In my penultimate request in December, I described how after a reboot, the software had appeared to have lost its place, starting the amount of uploaded data from zero, and appeared to be re-uploading files that were already there. In one request, I experienced the upload process being stuck on “Producing file lists”, in another, files were not showing up on the website despite being uploaded (Backblaze says it takes 48 hours, in reality it can take weeks), and a feature request for the expected behaviour for a notification area-based (more about that in the software section below). Prior to this event, I had previously sent Backblaze seven support requests. Within seconds of attempting the single file restore, I received an email with the subject: “We weren’t able to complete your restore request” and on the Backblaze website, the restore showed as Failed. Downloading the archive confirmed that most of the files were missing.Īs there had been no error message to suggest a problem, I attempted to restore a single file that was appearing on Backblaze but missing in the archive. Uncharacteristically quick, I received an e-mail indicating that the restore archive was ready to download, but I immediately noticed that the size of the archive was only 1.8 GB. To start restoring my disk’s files, I selected about 70 GB, and let the server to produce the archive. To restore data from the web on Backblaze, one selects folders to produce a non-compressed ZIP archive, up to 500 GB at a time.

With a new hard drive ordered, I set off to the Backblaze website to get the restore process underway.

#Carbonite vs backblaze for mac reviews 2017 full#

Now with 1.5 TB of data failed, this was my occasion to try a full drive restore with Backblaze. I had noticed that the same failed disk contained some bad sectors just a few months ago, so this failure was not a shock. After a reboot, the disk no longer mounted, and I quickly realized it had failed completely. During the move, the transfer speed suddenly dropped, and a dreaded cyclic redundancy check error appeared. Disaster strikesĪt the end of January, I was moving data from one hard drive to another. Two of the disks are 500 GB SSDs and the others are HDDs of assorted sizes. The disks use NTFS, MBR, separate drive letters and are in a non-RAID configuration. The PC I have been running Backblaze on is using Windows 10, an i7-4790K non-overclocked CPU, 32 GB of RAM and six hard disks comprising 6 TB of data total.

When the six-months passed, I elected to pay for an entire year to comprehensively review. Having made use of Backblaze’s hard drive data in the past, I thought this would be a good occasion to assess their service and platform.

#Carbonite vs backblaze for mac reviews 2017 trial#

About BackblazeĪs an IT professional, I am regularly called upon for my opinion on both personal and business services that need a reliable solution and accordingly, when I get the opportunity to try out a service, I like to take advantage of the chance and have personal experience with the product to make the best recommendations later.īackblaze claims to offer, “Never lose a photo, video, or file again,” “Cloud backup made easy and automatic,” and as a special offer, offered a six-month Backblaze trial included February 2017’s Humble Bundle. It will take approximately 18 minutes to read the entire article. If reading quickly, please go down the page to read the conclusion first and then any other sections after. This article is a review and record of my unfortunate experience with Backblaze Personal Backup service, software, and support.